- About This Document
This document provides official service information for Genting Casino Bolton. It sets out verified contact details, physical location, opening hours, licensing status, age requirements, and guidance on how to direct enquiries or complaints. The content is informational and does not constitute a promotional or product description. All information is provided solely for visitor and customer guidance.
- Operator Information
Genting Casino Bolton is operated by Genting Casinos UK Limited. The registered management office for Genting Casinos UK Limited is located at:
Genting Management Office
First Floor, Resorts World Birmingham
Pendigo Way
Birmingham
B40 1PU
United Kingdom
Genting Casinos UK Limited holds a premises licence issued by the UK Gambling Commission under Gambling Commission account number 537. The Bolton premises are listed in the UK Gambling Commission public register under the name Genting Casino Bolton, with Bolton Metropolitan Borough Council identified as the relevant local licensing authority.
- Venue Address
The physical address of Genting Casino Bolton is:
Higher Bridge Street
Bolton
Lancashire
BL1 2HA
United Kingdom
This address is the sole verified location for Genting Casino Bolton. Visitors should not rely on unverified third-party directory listings for address confirmation, as some external sources may contain inaccurate or outdated information.
- Contact Details
Telephone
The primary contact telephone number for Genting Casino Bolton is:
+44 (0) 1204 381811
This number is confirmed on the official Genting Casinos UK website and in multiple verified independent sources. Visitors may use this number to direct general enquiries, operational questions, or complaints to the venue.
Online Enquiry
An online contact form is available through the official Genting Casinos UK website. The dedicated contact page for Genting Casino Bolton is accessible at:
gentingcasinos.co.uk/casinos/contact-us/genting-casino-bolton
Visitors are advised to use the official website contact form for written enquiries. Genting Casino Bolton does not maintain a verified standalone email address in publicly available official sources. Any email address not listed on the official Genting Casinos UK website should not be treated as an authorised contact channel.
Official Website
The official Genting Casino Bolton page is hosted at:
gentingcasinos.co.uk/casinos/genting-casino-bolton
This page contains current operational information, including address, opening hours, and access conditions. Visitors should refer to this page as the primary source of accurate and up-to-date venue information.
- Opening Hours
According to the official Genting Casinos UK website, Genting Casino Bolton is open daily from 12:00 PM to 5:00 AM. Live gaming at the venue commences from 5:00 PM daily.
Third-party directories may list differing opening hours. Visitors are advised to confirm current opening times directly with the venue by telephone at +44 (0) 1204 381811 or via the official website prior to visiting, particularly on public holidays or during periods of operational change.
- Age Requirement and Entry Conditions
Entry to Genting Casino Bolton is restricted to persons aged 18 years or over. This requirement is consistent with UK gambling law and applies to all areas of the premises where gambling activities take place. Genting Casino Bolton reserves the right to request proof of age from any visitor. Accepted forms of identification include documents that confirm the holder is aged 18 or above.
No membership is required to visit Genting Casino Bolton. Entry is available to eligible adults, subject to compliance with the venue’s entry conditions and applicable UK law.
- Regulatory Status
Genting Casino Bolton operates under a premises licence granted by the UK Gambling Commission. The licence is held by Genting Casinos UK Limited. The premises are subject to the requirements of the Gambling Act 2005 and all applicable UK gambling regulations. The Gambling Commission public register entry for Genting Casinos UK Limited, including the Bolton premises, can be accessed at:
gamblingcommission.gov.uk/public-register/business/detail/premises/537
- Complaints and Dispute Resolution
Visitors who wish to raise a complaint regarding their experience at Genting Casino Bolton are advised to contact the duty manager at the venue during their visit. Alternatively, complaints may be submitted by telephone to +44 (0) 1204 381811. When contacting the venue regarding a complaint, visitors should provide their full name and contact details to enable the matter to be reviewed.
For complaints that cannot be resolved at venue level, visitors may escalate the matter through the formal complaints procedure of Genting Casinos UK Limited. Further information on the corporate complaints process is available through the official Genting Casinos UK website.
- Responsible Gambling
Genting Casino Bolton operates in accordance with UK Gambling Commission requirements relating to responsible gambling. Visitors who require information or support in relation to gambling-related harm are directed to BeGambleAware at begambleaware.org. This is an independent organisation that provides guidance and support services to individuals affected by gambling.
- Important Notice Regarding Third-Party Information
Genting Casino Bolton is one of multiple casino premises operated by Genting Casinos UK Limited across the United Kingdom. Visitors searching for contact information should ensure they are accessing details specific to the Bolton venue. Generic searches for Genting Casino or Genting may return results relating to other Genting-branded venues, including properties in Birmingham, Manchester, Salford, and other locations. These are separate premises with distinct contact details and operational information.
Some third-party directories have been found to contain inaccurate telephone numbers or contact data for Genting Casino Bolton. Genting Casino Bolton accepts no responsibility for information published on third-party platforms. The verified contact number for the Bolton venue is +44 (0) 1204 381811.